Using your Westinghouse Chef hotplate is easy. First, make sure it's properly connected to a 240-Volt power source. Then, place your cookware on the hotplate. You can start cooking right away. When you're done, turn off the hotplate and let it cool down completely before handling it. As for maintenance, keep it clean by wiping it with a damp cloth after each use. Avoid using abrasive cleaners as they might damage the surface. If you notice any issues, check the connections or contact our customer service. With proper use and care, this hotplate will serve you well for a long time.