Using this Fisher & Paykel DishDrawer crockery insert is a breeze. First, make sure your dishwasher is turned off and unplugged. Then, simply place the insert into the left - hand side of your compatible dishwasher. Attach the clips securely to keep everything in place. When loading your dishes, arrange them neatly on the insert to make the most of the space. As for maintenance, after each use, rinse the insert under warm water to remove any food debris. You can use a mild dish soap if needed. Avoid using abrasive cleaners as they may damage the insert. Keep an eye on the clips; if they start to loosen, simply tighten them. If you ever encounter any issues, don't worry - it's fully guaranteed, so you can reach out to us for assistance.