Using your Westinghouse Chef hotplate is easy. First, make sure it's properly installed in your stove. Check that all the connections are secure, especially the 2 X 6.4mm spade terminals. Plug it into a 240 - volt power source. Then, you can start using it for your cooking needs. When using, always place your cookware carefully on the cast surface. As for maintenance, keep it clean by wiping it with a damp cloth after it cools down. Avoid using abrasive cleaners that could scratch the surface. If you notice any issues like the hotplate not heating properly, check the connections first. If the problem persists, contact us with your stove's model number. Also, remember that this hotplate might need additional chrome adaptor rings and different mounting brackets, so double - check the installation requirements. With proper use and maintenance, this hotplate will serve you well for a long time.